Clerical Surgical Assistant Full-time Job

RESPONSIBILITIES:

Reporting directly to the Clinical Leader/Manager of Pre and Postoperative Services, the Clerical Assistant will be responsible for performing a broad range of administrative, secretarial, word processing and business support services for the Terrence Donnelly Day Surgery Center. As a highly organized, self-motivated, results-oriented individual, you will be accountable for:

• Providing administrative and secretarial support to the members of the patient care team in Day Surgery
• Scheduling patient procedures using state-of-the-art computer software;
• Liaising with various hospital departments such as payroll, purchasing, etc. to exchange information and to resolve issues;
• Utilizing computer equipment and various software packages, i.e. word processing, spreadsheets, graphics, etc. to generate a variety of correspondence, reports and documentation;
• Operating multi-line telephones, greeting and receiving visitors (patients, families, etc.) and responding to inquiries from both patients and physicians' offices.
• Collecting unit statistics as requested and needed

QUALIFICATIONS:

• Demonstrated oral English language skills to communicate with patients and team members with the ability to operate multi-line telephones, respond to inquiries and redirect calls as appropriate.
• Good written communication (English) skills to sort mail, schedule patient procedures and obtain test results.
• Must have medical terminology in order to transcribe and process physician orders.
• Ability to operate state-of-the-art computer technology with a proven aptitude and willingness for learning higher level computer skills.
• Previous clerical experience in the health care setting.
• Well developed organizational skills with the ability to work in a fast-paced environment and prioritize tasks appropriately.
• Excellent customer service record with proven success working as part of a team.
• Demonstrated commitment to and understanding of the Mission and Values.
• Excellent attendance record.

Shifts are subject to change based on departmental needs.

As a condition of employment, all external hires will be required to submit proof of COVID-19 vaccination or documentation unless a valid accommodation under the Ontario Human Rights Code exists. Please note, if you are extended an offer of employment, you will be required to provide proof of vaccination in Ontario QR Code format. All internal candidates must be in compliance with Unity Health Toronto¿s COVID-19 Vaccination Policy.

Unity Health Toronto is one of Canadas largest Catholic healthcare networks serving patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary care services to post-acute through rehabilitation, palliative care and long-term care, while investing in world-class research and education.